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Sevilla Hotel Havana - Terms & Conditions
Check In Time: 2:30 PM
Check Out Time: 12:00 PM
Cancellation Policy:
Once you have paid for your reservation, the following cancellation policy applies:
- If you cancel your reservation 72 hours or more before your intended arrival date, we will refund you the total amount that you paid for your reservation, minus the amount of 15.00 EURO for administration fees.
- If you cancel your reservation within 72 hours of your intended arrival date, we will refund you the total amount that you paid for the reservation, minus the amount of the first night of your intended stay. Your bill will state: CTN Reservation. Refunds will be credited to your credit card within 48 hours after receiving your refund request and required information.
Payment Policy:
This hotel requires payment in advance. Your credit card will be debited within 24 hours after making your reservation. The charge will be in EURO currency and your bill will state: CTN Reservation.
The total charge includes all room charges and taxes, as well as fees for access and booking. Any incidental charges such as parking, phone calls and room service will be handled directly between you and the property.
Bed type and smoking preferences are not guaranteed.
Accommodation is usually available from 16.00 hours on the day of arrival and must be vacated by 12.00 hours on the day of departure. Your reservation is guaranteed for late arrival.
The number of guests in each room is limited to the number of beds provided by the hotel.
If the number of persons arriving at the hotel is different to the one selected during the reservation process, or children are not of the age required to classify as such in terms of rates/discounts (see "Children Policy"), additional charges will apply, payable directly to the hotel.
Child Policy:
Infants up to 1 year 11 months: free of charge.
Children rates (normally 50% discount) apply for ages 2 - 11 years, and only when sharing room with two adults.
Children 2-11 years sharing room with 1 adult must be booked as adults (double/twin room).
Children 12 years and older must always be booked as adults.
Cancellation Policy:
Once you have paid for your reservation, the following cancellation policy applies:
- If you cancel your reservation 72 hours or more before your intended arrival date, we will refund you the total amount that you paid for your reservation, minus the amount of 15.00 EURO for administration fees.
- If you cancel your reservation within 72 hours of your intended arrival date, we will refund you the total amount that you paid for the reservation, minus the amount of the first night of your intended stay. Your bill will state: CTN Reservation. Refunds will be credited to your credit card within 48 hours after receiving your refund request and required information.
Payment Policy:
This hotel requires payment in advance. Your credit card will be debited within 24 hours after making your reservation. The charge will be in EURO currency and your bill will state: CTN Reservation.
The total charge includes all room charges and taxes, as well as fees for access and booking. Any incidental charges such as parking, phone calls and room service will be handled directly between you and the property.
Bed type and smoking preferences are not guaranteed.
Accommodation is usually available from 16.00 hours on the day of arrival and must be vacated by 12.00 hours on the day of departure. Your reservation is guaranteed for late arrival.
The number of guests in each room is limited to the number of beds provided by the hotel.
If the number of persons arriving at the hotel is different to the one selected during the reservation process, or children are not of the age required to classify as such in terms of rates/discounts (see "Children Policy"), additional charges will apply, payable directly to the hotel.
Child Policy:
Infants up to 1 year 11 months: free of charge.
Children rates (normally 50% discount) apply for ages 2 - 11 years, and only when sharing room with two adults.
Children 2-11 years sharing room with 1 adult must be booked as adults (double/twin room).
Children 12 years and older must always be booked as adults.
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